The use of our platform is strictly limited to individuals who have reached the age of 18. Minors are under no circumstances permitted to open an account or use our services. We conduct industry-standard checks to verify the age of our users and reserve the right to suspend accounts until the verification process is complete.

Gambling should always be considered a recreational activity and not a way to make money. We strongly advise all users never to gamble with money they cannot afford to lose, and never to try to recover losses by increasing stakes. Awareness of one's own gambling behavior is the most important step in protecting one's well-being.

To help you manage your activities on our platform, we offer various protection mechanisms that you can activate directly in your account:

Deposit and Loss Limits

You can set how much money you wish to deposit or lose within a specified period (daily, weekly, or monthly). Once a limit is reached, the system automatically prevents further transactions of that type for the duration of the chosen period.

Session and Time Limits

To prevent you from losing track of time, you can set reminders or impose a strict limit on the duration of a single session.

Time-outs and Self-Exclusion

If you need a break, you can activate a temporary time-out ranging from a few days to several weeks. For more comprehensive protection, we offer a self-exclusion feature. This blocks your access to the platform for a longer, specified period (e.g., several months or permanently), during which the account cannot be reactivated under any circumstances.

It is important to be honest with yourself. Possible signs of problematic behavior can include:

• Gambling to escape financial problems.
• Neglecting work, family, or friends due to online activities.
• The feeling of needing to wager ever higher amounts to experience excitement.
• Feelings of frustration, anxiety, or irritability when unable to gamble.
• Lying about the time or money spent on the platform.

If you feel you are losing control, we strongly advise you to seek external support. In Germany and internationally, there are numerous independent organizations, specialist counseling centers, and hotlines that offer free, anonymous, and professional help for individuals with problematic gambling behavior. Do not hesitate to use these resources.

We urge all users to keep their login details secure and to ensure that minors in the same household do not have access to the platform. If you share a computer with minors, we recommend installing special filtering software to proactively block access to age-restricted websites.

Our customer service team is regularly trained on player protection and the detection of problematic behavior. We strive to identify irregularities and proactively inform users about our responsible gambling tools, even though the ultimate responsibility for one's own actions lies with the user.

We continuously evaluate our protective measures and may adapt this policy to introduce new tools or implement legal provisions. Please review this page regularly.