To be able to provide you with our online services, we must process certain types of information. Depending on your use of the platform, the following data categories may be collected:

Identity and Contact Data

When you create an account or contact us, we collect basic information such as your name, date of birth (to verify minimum age), and your email address and, if applicable, phone number.

Usage and Device Data

We automatically log technical information when you access our platform. This includes your IP address, browser type, operating system used, and data about your interactions with our websites and services.

Transaction Data

If financial interactions occur, we process details regarding deposits, withdrawals, and account balances. Please note that sensitive payment data is generally processed directly by our secure payment service providers.

Communication Data

Records of customer service inquiries, emails, and other interactions with our support team are stored for quality assurance and problem resolution.

We process your personal data only when there is a valid legal basis. This includes the fulfillment of a contract (to provide you with our services), legitimate business interests (e.g., fraud prevention and system improvement), compliance with legal obligations, and, where legally required, your explicit consent.

The collected data is used for clearly defined purposes. These include managing your user account, providing secure access, processing transactions, and responding to customer inquiries. Furthermore, we use anonymized data for statistical analysis to optimize the platform's stability and user-friendliness. Subject to your consent, we may use contact data to inform you about platform updates.

Your personal information is retained only as long as necessary to fulfill the purposes stated in this policy or as long as we are legally obliged to store it. After the respective periods expire, your data will either be securely deleted or irreversibly anonymized.

We do not sell your personal data. However, we may share information with carefully selected service providers and processors who assist us in providing the platform (e.g., hosting providers, customer support tools, or security services). These third parties are contractually obligated to confidentiality and may process the data exclusively according to our instructions. In certain cases, we may disclose data if required to comply with legal regulations.

Since the internet is a global network, your data may, under certain circumstances, be processed on servers located outside your country of residence. We take all reasonable legal, technical, and organizational measures to ensure that your data remains protected during international transfers in accordance with applicable data protection standards.

We employ a wide range of industry-standard security measures, including encryption technologies and access controls, to protect your data from unauthorized access, loss, or misuse. Despite our efforts, however, no electronic transmission or storage method can guarantee absolute security.

According to applicable data protection laws, you have various rights. You can request information about the data we store, have incorrect data corrected, or request the deletion of your profile. Furthermore, you may have the right to object to processing, request restriction of data processing, or request data portability.

If you have questions about these provisions or wish to assert your rights, you can contact our support at any time. To do so, send an email to: [email protected].

These data protection provisions may be revised occasionally. The respective current version will be published on this page. We recommend that you check this page regularly for any changes.